Mystery shopping
We currently have over a million evaluators worldwide so we are able to reach every corner of the world quickly and efficiently. We provide precise, key information on multiple customer touchpoints on the global market. This gives you inside insight to what your customers are thinking in local markets and internationally.
Audits
Do your processes and guidelines comply with established standards? Are you happy with the way standards are implemented? Our audits reveal what's really going on-we check if your methods are as effective as you think. Our audit reports demonstrate numbers and images of your businesses.
Reporting
Our customer experience platform provides crucial information on your company, but it's easy to use and read. Everyone on your team can navigate the data and compare reports from worldwide locations to individual details in one location.
Voice of customer
We call it Fast Insight! It's our program geared for companies that want to survey what customers really think of the service and/or product provided. Questions highlight areas you want to investigate to get the deeper truth, so you can step outside of the norm and build a stronger customer relationship.
Employee Surveys
What drives your employees, what is important to them? What can you do in order to improve team spirit and boost motivation? Find out – with our support. Thanks to a wealth of experience gathered over many years, INTERNATIONAL SERVICE CHECK will assist you in creating and conducting employee surveys and thereby generate real-time insights for your management.
Client Services
No matter on which level you require help: we are there for you. Our professional team will assist and advise you throughout the entire program cycle so that you can always achieve the maximum, thus allowing you to reach your targeted results more efficiently. Trust in the experience of INTERNATIONAL SERVICE CHECK!